CASE STUDY
Redline Industrial is an electrical building construction and fabrication company in Calgary. With a focus on the oil and gas industry, Redline functions as a link between clients and sub-suppliers, fostering communication, implementing effective project management, and ensuring smooth project completions. Redline Industrial specializes in modular building construction, field construction, maintenance service, and automation design.
“Since Startech came in, we are no longer facing intermittent issues or concerned about our data backups. We pay one simple monthly cost and everything just works”
Dallas Vandenhurk, Owner/General Manager
Redline's Interrupted Workflow and Low Flexibility
Handling IT infrastructure internally, Redline struggled to keep up with the demands of a workforce requiring remote communication, flexible phone lines, secure data storage, and consistency of technology functionality. Intermittent interruptions to IT systems began to exceed the skill and experience of the internal team in charge of IT. Nevertheless, they did what they could to work through the issues until the need for a reliable, professional, and secure IT company became undeniable.
Identifying Needs & Implementing Solutions
As Startech swooped in to save the day, we immediately assessed the situation to determine the priorities and necessities that would allow Redline to maintain their status as a top construction company. We first recognized the need for greater flexibility in their communications systems. Redline employees needed to connect with clients and the office, access voicemail systems, set up conference calls, and establish call transfers and forwarding applications remotely. By replacing outdated and expensive hardware with updated and streamline cloud-based technology and voice over IP phone systems, we were able to provide the solutions Redline needed at an affordable, budget-friendly cost. Redline Industrial is now well on their way to experiencing more significant growth due to an IT infrastructure that is ready and capable of scaling up at the same pace as the company.
At Startech, our fixed-rate managed IT services plans make it easier for businesses to budget for IT. We offer hardware as a service to make accessing up-to-date technology more affordable for small and medium-sized business in any industry.
